Trade & DIY Support

Metal Supplies Simplified

Concise answers for Sydney's builders, trades, and DIYers. From custom cutting tolerances to same-day dispatch, find exactly what you need to keep your project moving.

Trade Quality
Custom Cutting
Expert Advice
Same-Day Dispatch
Help Center

Common Questions

Everything you need to know about ordering steel, aluminium, and hardware from Newpossibility.

Ordering & Payments
Can I place a bulk order for a large project?

Yes. We specialize in bulk orders for commercial builders and trades. For large quantities, please use our contact form to request a trade quote for volume-based pricing.

What payment methods do you accept?

We accept all major credit cards, EFTPOS, and bank transfers. Approved trade customers can also apply for 30-day credit accounts.

Cutting & Tolerances
What are your standard cutting tolerances?

Our standard cutting tolerance is +/- 1mm. For high-precision fabrication requirements, please specify your needs when placing your order so our team can ensure exact specifications are met.

Can you cut aluminium profiles to specific angles?

Yes, we offer custom mitre cutting for aluminium and steel profiles. Please provide clear measurements and angle degrees in your cutting request.

Delivery & Tracking
When is the cutoff for same-day dispatch?

Orders for in-stock items placed before 1:00 PM AEST are typically dispatched the same day. Custom cutting may add 24 hours to your dispatch time.

Do you deliver to residential addresses?

Yes, we deliver nationwide to both residential and commercial sites. Please ensure clear access for delivery vehicles, especially for long steel lengths.

The Newpossibility Way

How Order & Cutting Works

01

Select & Specify

Browse our catalog and select your profiles. Use the order notes to specify exact lengths and quantities required.

02

Precision Cutting

Our workshop team processes your order using industrial-grade shears and saws to a +/- 1mm tolerance.

03

Quality Check

Every piece is deburred and measured against your specs before being packed for secure transit.

04

Fast Dispatch

Orders leave our Sydney warehouse via same-day dispatch for all standard stock placed before 1:00 PM.

Get in Touch

Visit Warehouse 38 Cremorne St, Richmond VIC 3121
Business Hours Mon - Fri: 7:30 AM - 4:30 PM

Send an Enquiry

For custom cutting or bulk quotes, please include your specific dimensions and material type.